Shopify Guides

Easily log in to your Shopify admin, you can do so on a desktop or on the Shopify app available for both iPhone and Android. To log in on a desktop, navigate to Shopify.com and click “Log in”.

It is important to note that you do not log in by clicking “get started”. You will be provided with your ‘myshopify.com’ link when your site is transfered to your ownership.

By clicking “get started” you will create another online store with the same email causing issues when logging in in the future. If you think you’ve created additional accounts but aren’t sure, contact Shopify Support and the team can assist you further.

You can reset your login password if you forget it, or if you want to keep your account more secure. If you’re the account owner, then you can send a password reset email to your staff members directly from the Shopify admin.

Depending on the device you’re using, you can do different things in your admin. If you log in to your Shopify admin from a browser, then you can manage all aspects of your store. If you log in to the Shopify app from your phone, then you can view your store’s recent activity, update your store’s catalog, and manage your orders.

As the store owner, you can create individual staff members who can log in to the Shopify admin. After you create a staff member, you can set permissions and control what parts of the admin each staff member can access.

From the Settings page, you can manage your billing cycle, billing information, Shopify subscription plan, store type, and store status.

The details you provide for a product affect the way the product appears to customers, make it easier for you to organize your products, and help customers find the product. You don’t have to provide every detail for each section. The Arcezo team will load all of your products and any additional related information into your store prior to launch

You can use the image editor to edit and resize images that you want to use in your Shopify admin.

Before you edit your images, you should understand how the aspect ratio of your images affects how they appear on websites.

Setting a sale price on products and variants is a way to discount items without using a discount code.

This method shows both the original price and the sale price so your customers can see the price comparison.

For example, if you are having a sale and want to discount all fitness trackers, set the sale prices on your fitness tracker products so it shows both the sales price and the original price.

The sales price is called the compare at price in Shopify.

Seeing both prices helps offer an incentive for customers to purchase, as they see the bargain.

You can group your products into collections to make it easier for customers to find them by category.

Here are a few examples of collections that you might create:

• clothes for men, women, or children
• items of a certain type, such as lamps, cushions, or rugs
• items on sale
• items in a certain size or color
• seasonal products, such as holiday cards and decorations

Collections help organize your products into groups, so customers can easily find what they’re looking for while navigating your online store.

An automated collection uses conditions you set to automatically group products.

You can use tags, types, prices, and other details as conditions.

This saves you time and is especially useful if you have inventory that updates regularly.

A manual collection includes the specific products that you choose.

The collection will always contain the same products unless you add or remove them.

Before you update a collection, you can check the top of the page to see if another staff might also be making changes to the same collection.

Shopify provides a large collections of options and features when managing customer orders.

Besides fulfilling orders and taking payment, you can tag open orders, add notes to them, review the order’s Timeline, or follow up with the customer.

Fulfill your orders by packaging and shipping products without a fulfillment service.

After you set up fulfillment, you can begin fulfilling orders.

Fulfillments for multiple items can split or group together in a single order based on the products’ fulfillment statuses, fulfillment locations, fulfillment dates, and shipping profiles.

Prior to your website project being completed, the Arcezo team will set up the shipping profiles as per your information so that you don’t have to worry about it.

You can use your general profile to create the default settings for your shipping. If a product or variant isn’t in a custom profile, then it uses the shipping rates in your general profile.

All Shopify stores have a default general profile which includes all of your products. This means that any new product you add to your store is automatically assigned to this profile.

Refunding an order takes several days to process. The timeframe depends on your payment gateway. For example, if you use Shopify payments, it takes 5 to 10 business days for your customer to receive a refund. If you’re using a third-party gateway, contact their support team directly for more details on refund timelines.

Payments can only be refunded to the original payment method. This means that if an order was processed using a credit card, the refund is applied to that same credit card. If the customer can’t access the payment method, they need to contact the payment company to claim their funds.

To create a discount code, start from your Shopify admin and click Discounts. Click Create discount and select Discount code. You can create four different types of discount codes:

– Percentage discount, like 25% off
– Fixed amount discount such as $5 of
– Free shipping discount
– Or Buy X get Y discount, such as buy one t-shirt get the second free

Start by entering a name for the new code that the customers can enter at checkout. Avoid using any special characters like dollar signs. You can use spaces in the name so the words are separated.

You can offer your customers discounts that apply automatically at checkout and on cart. For an automatic discount to apply correctly, your customers need to add all eligible items to their carts.

You can have only one active automatic discount at any given time. Automatic discounts take precedence over discount codes, and customers can’t apply multiple discounts to a single order. Customers who have an automatic discount applied to their checkout can’t use discount codes.

When you’re ready to complete a wholesale draft order, you need to send an invoice to your customer, accept their payment, and then fulfill the order.

The Draft order created trigger starts a workflow when a user in your organization or a third-party app creates a draft order.

Shopify’s fraud analysis helps you identify orders that could be fraudulent. Review high-risk orders to avoid potential chargebacks. Fulfilling high risk orders can result in a higher number of chargebacks and that can result in disabling payment processing and removal from Shopify Payments.

Credit card companies can reverse funds for stolen cards after orders are fulfilled. Shopify helps you to gather evidence for any disputed charges. However, the decision to reverse funds is made by the bank that issued the credit card, not by Shopify. Shopify does not cover charge reversals from banks.

Fraud analysis is designed to work with online credit card orders, when Shopify can verify the payment. This means that some types of orders, including those that are processed offline, don’t receive recommendations.

If you have a Shopify online store, then you can create webpages in your Shopify admin. Webpages contain information that rarely changes or that customers will reference often, like an “About Us” page or a “Contact Us” page.

Menus are a group of clickable links, called menu items. They navigate customers through your online store in an efficient and organized manner.

Menu items vary from store to store, but most often you see menus made up of product collections, contact information, blogs, and anything custom to the store’s brand.

The Arcezo team will set up your store’s menu prior to project completion. To visit the step by step instructions

You can add an announcement bar to your online store to highlight important information about your business, such as the following:

• any shipping delays or regions not accepting international shipments
• any new or updated policy pages
• any promotions being offered at this time, such as sales or new gift cards

Some themes have a built-in announcement bar feature, while others require you to download an app to display an announcement bar.

You can use Shopify to sell your products on different online sales channels. Sales channels represent the different platforms where you sell your products. By connecting each sales channel to Shopify, you can keep track of your products, orders, and customers in one place.

After you add a sales channel, it will be listed under Sales Channels in Shopify.

You can use Shopify to sell your products on different online sales channels. Sales channels represent the different platforms where you sell your products. By connecting each sales channel to Shopify, you can keep track of your products, orders, and customers in one place.

After you add a sales channel, it will be listed under Sales Channels in Shopify.

You can use the bulk editor tool to make changes to multiple products and product variants at the same time. From your Shopify admin, you can select the products that you want to change, select which properties you want to update, and then make your changes.

The bulk editor displays up to 100 products and product variants at the same time. You can also use the bulk editor to edit collections, customers, inventory, and Metafields.

If you use the Microsoft Edge web browser to edit products in bulk, then it can cause errors due a limited URL length. Consider using other web browsers such as, Chrome, Firefox, or Safari.

You can use Shopify to sell your products on different online sales channels. Sales channels represent the different platforms where you sell your products. By connecting each sales channel to Shopify, you can keep track of your products, orders, and customers in one place.

After you add a sales channel, it will be listed under Sales Channels in Shopify.

You can use drop-down menus to group products, collections, or pages together and make it easier for customers to navigate your online store. For example, if you have a lot of products then you might want to add them to collections and then use a drop-down menu from the main menu to organize the collections. This can help a customer to find the type of products that they’re looking for.

You can also add, remove, or edit menu items in drop-down menus, or in your online store’s default menus.

You can use Shopify to sell your products on different online sales channels. Sales channels represent the different platforms where you sell your products. By connecting each sales channel to Shopify, you can keep track of your products, orders, and customers in one place.

After you add a sales channel, it will be listed under Sales Channels in Shopify.

Keywords appear in search queries that people enter in search engines. For example, a person might search for blue shoes in Canada. The keywords in this search would be blue shoes and Canada. To make your store appear higher in search results, you should try to find out which keywords your customers might use to find your products, and add those keywords to your content.

You can use online tools to get keyword ideas and find out how often a keyword is used in a search query. It’s best to choose keywords that are specific to your products and business, but that appear often in searches. Keep in mind that the more traffic your keywords get, the more competition your store has in searches, so your store might not be shown near the top of search results.